Project Title: Lead with Hospitality
Client: Hilton Hotels via Root
Tools used for development: Articulate Rise and Canva
Role Summary: eLearning Developer
Summary: The purpose of this course was to educate Team Members on the Lead with Hospitality core service skills, why those skills were important, and how they connect to Hilton’s vision and values. During this course, Team Members would learn Hilton’s vision and values and the Lead with Hospitality core service skills. By learning those core skills, Team Members would be equipped to create exceptional service experiences for all guests.